Walmart to boost InHome delivery reach by end of year
Walmart is expanding its InHome delivery program to better help customers shop for the chain’s own brand items. The company plans to increase the number of households the service reaches from 6 million to 30 million by the end of the year.
Walmart’s InHome delivery service is designed to deliver fresh groceries, everyday essentials and more directly into customers’ homes, including placing items straight into their kitchen or garage refrigerator, as well as picking up Walmart.com returns.
“We’ve been operating InHome in select markets over the last two years and have found it is a perfect solution for customers who want to live their lives without worrying about making it to the store or being home to accept a delivery,” said Tom Ward, senior vice president of last mile at Walmart U.S. “Identifying ways to help our customers save time and money is our purpose, and nothing showcases that better than InHome delivery, which is why we’re excited to bring the convenience of InHome to even more customers in 2022.”
Walmart’s InHome Delivery service is $19.95 per month or $148 per year, with no additional fees, including tips which are built into the membership price. The program works by ordering on the Walmart app, followed by an InHome associate arriving at the customer’s home to securely unlock the door or garage through the InHome app to deliver the items. Customers can extend one-time access to their InHome associate using an existing smart lock, a garage keypad, or by purchasing a new smart lock from InHome for $49.95.
“This new role is yet another example of how technology is enabling us to offer new career opportunities that just didn’t exist a few years ago,” said Julie Murphy, executive vice president and chief people officer of Walmart U.S. “Expanding our number of InHome associates is a testament to the trust and confidence we have in them and their continuous commitment to delight our customers. There’s a path for everyone to build a career here at Walmart, and this position is further proof of that.”
To support the expanded reach of the program, Walmart plans to hire over 3,000 associate delivery drivers who will operate a fleet of 100% all-electric delivery trucks. The fleet will be supported by Walmart’s growing infrastructure of 1,396 EV charging stations at stores and clubs across 41 states.