Giant Eagle, Instacart Launch Same-Day Delivery

Giant Eagle and delivery platform Instacart are expanding their partnership to offer same-day delivery in as fast as one hour across the grocer’s footprint.

The service is available to Instacart customers in central Ohio and Indianapolis immediately, and will soon expand to all 200+ Giant Eagle and Market District stores in Pennsylvania, Ohio, West Virginia, Indiana and Maryland. Same-day delivery will expand access for shoppers in those states to Giant Eagle’s collection of private label items, including food and nonfood staples. 

"Our partnership with Instacart makes ordering groceries from Giant Eagle more convenient than ever, whether customers choose to use our longstanding, company-led curbside pickup and delivery service or Instacart's popular platform," said Graham Watkins, Giant Eagle's chief information and supply chain officer. "We always want to think like those we aim to serve, and we recognize that many shoppers have come to rely on Instacart for their grocery needs. This partnership ensures that customers across all our markets have access to our stores regardless of how they choose to shop with us."

Giant Eagle said that its myPerks loyalty program, which awards perks that can be redeemed for discounts on either groceries or fuel, will be incorporated into the Instacart app. For all orders, an Instacart shopper will pick and deliver the order within the customer's chosen delivery time frame.

"The customer demand for Giant Eagle same-day delivery was loud and clear to us, and we're incredibly excited to welcome them to the Instacart App," said Chris Rogers, chief business officer at Instacart. "As the only marketplace to expand chainwide with Giant Eagle, we're proud to help serve their customers in a new way. We look forward to deepening our partnership and launching even more services for Giant Eagle customers using Instacart's technology."