Walmart and myQ Partner for Secure Garage Delivery
Walmart is teaming up with myQ, a smart garage technology company, to expand in-garage delivery for its Walmart+ InHome customers.
Through the new partnership, members of Walmart’s program that are also homeowners who already use the myQ app to monitor, control and secure their garage door can have private label groceries and household items delivered directly to their garage. Walmart associates will also be able to pick up returns within the garage, eliminating the hassle of returns for customers.
"The goal of Walmart+ InHome is to give our members convenience and choice and, over the last few years, we've discovered our in-garage delivery option is a popular choice among members," said Whitney Pegden, VP and GM, InHome. "We're really excited for myQ smart garage technology to help us reach more customers with a more seamless in-garage experience."
With the Walmart+ InHome delivery service, customers will be able to purchase items from the Walmart app, and have the option of having them delivered into the garage. Full-time, tenured Walmart associates will be assigned to the delivery.
On delivery day, the assigned worker will get one-time access to the garage via a myQ connected device. They'll put away the order in the garage (and – if available – the garage fridge,) sanitize any surface they touched, and pick up any returns. Once the delivery is complete, they will close the garage door to ensure the home and packages are secure.
“With over 210 million packages having vanished from porches across the U.S. last year, many consumers feel the need to schedule their day around deliveries to ensure they get their packages and groceries," said Kiel Fitzgerald, Senior Director of Delivery Services for Chamberlain Group, a global leader in access control solutions with its Chamberlain and LiftMaster garage door opener brands and myQ technology. "In-Garage Delivery puts the customer in control with no need to schedule the day around deliveries – rain or shine, packages and groceries will stay safe inside the garage until someone is free to get them."